Refund policy

This policy outlines the terms and conditions governing the purchase of all skincare products offered by Breeze & Be through our online store. Applicable to both local and international customers, please read this policy carefully before finalizing your purchase.

• We have a 3-day return policy, which means you have 3 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
• Defective Items: In the event of a defective or damaged product upon arrival, you may request a replacement within 3 days of receiving the item. Please provide proof of the defect or damage (e.g., photographs). Upon approval, we will replace the product at no additional cost.
• Wrong Item Received: If you receive an item different from your order, please contact us within 3 days of receipt. We will assess and address these cases at our discretion.
• Disclaimer: Product images are for illustrative purposes only. While we strive for accurate representation, variations may occur due to differences in computer monitors. We cannot guarantee the precise color accuracy on your monitor.
• Change of Policy: We reserve the right to modify this policy at any time. Please review it frequently, as changes will take effect immediately upon posting on our website.
• Policy Governance: This policy is governed by the laws of Lebanon. For any questions or concerns, please contact us at info@breezeandbe.com.

To start a return, you can contact us at info@breezeandbe.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Please note that you must bear the return delivery costs.. Items sent back to us without first requesting a return will not be accepted.